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1-800-949-4232

Physical Access

In general, all new buildings built since 1992 must be accessible to individuals with disabilities.

Examples include, but are not limited to: restaurants, movie theaters, doctors’ offices, hotels, city bus stations, museums, and some office buildings.

Businesses open to the public must operate in a nondiscriminatory manner ensuring that people with disabilities have the same opportunity to participate in and benefit from the services, activities, and goods offered to all other customers, patrons, and clients.

For older buildings, the ADA requires business owners to remove physical barriers that can be removed without much difficulty or expense.

 Advocacy Strategies

  • Know your rights. Keep up to date on the ADA regulations pertaining to the ADA Standards for Accessible Design. Call the Rocky Mountain ADA Center for more information.
  • Have a copy of the ADA regulations and 2010 Standards for Accessible Design on hand when requesting a reasonable modification of a facility.
  • Although it is not required, when possible, request reasonable modifications of a facility or program in writing.
  • If the compliance issue involves a state or local government facility or program, contact the government entity’s ADA Coordinator.
  • Follow up with the business or government entity about your positive or negative experiences in regards to access.
  • Give public entities feedback on the effectiveness of program changes, renovations or remodels.
  • If your request for reasonable modification is denied, call the ADA Center and we will discuss your situation with you and provide you with informal guidance on next steps.
  • If a business or state or local government entity is unsure about their responsibilities to provide reasonable modifications, provide them with our contact information and we will give impartial and informal guidance on how the ADA applies in your given situation.

For possible additional resources, please see our resources page or contact the Rocky Mountain ADA Center through our Technical Assistance Form or call us directly at 800-949-4232.

The Rocky Mountain ADA Center is not an enforcement agency, nor does it provide advocacy services. The information and materials provided by the center are intended solely as informal guidance and are not a determination of your legal rights or responsibilities. All communication with the center is strictly confidential.

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